Frequently Asked Questions

Q.Corporate vs personal VPNs.

A corporate VPN allows remote workers to connect to the secure private network at their workplace. These trusted connections allow employees to be productive when they are out of the office, while keeping the company’s network safe. A personal VPN uses similar technology, but has an entirely different function. This type of VPN allows you to protect your privacy when you’re online. It’s especially useful when you’re using an unsecured internet connection.

Q.Is a VPN 100% anonymous?

A VPN is the easiest way to have a high level of privacy protection when you’re online. This is especially true when using public or unsecured internet connections. However, VPNs cannot provide complete anonymity. Here are three ways that you won’t be able to remain anonymous, even when using a VPN. First, if a VPN service logs your browsing history, then that information can be linked to your customer account. Next, if a government agency like the NSA wants to monitor you individually, there are ways to do it. Using a VPN like Hotspot Shield VPN will provide a high level of protection against blanket government surveillance and hackers. But no VPN will protect you against sophisticated, highly targeted government surveillance.

Q.Will a VPN slow down my internet connection?

It depends on what VPN service you use. Since VPN services encrypt your data and require you to connect to a VPN server before connecting to the internet, these extra steps will slow down your connection, at least a little bit. Low-quality VPN services will cause a significant slowdown on even the fastest internet connection. Sometimes the difference is so drastic that it can render a high-speed connection almost unusable. However, if you’re using a top-tier VPN service, the difference in speed usually isn’t noticeable, and can sometimes speed up your connection. You can still watch streaming videos and download large files without interruption. Our VPN servers are among the fastest in the industry and we work hard to keep it that way. Download Hotspot Shield VPN and get privacy protection without sacrificing speed.

Q.Is it legal to use a VPN?

It’s perfectly legal to use a VPN in most countries. However, there are a handful of countries where VPN use is a legal gray area or banned altogether. Some countries only allow the use of approved VPNs and others have separate laws for companies and individuals.

Q.Does a VPN work on mobile operating systems like iOS and Android?

Not yet!